How does Fleet track devices in real time?

Every device is logged in the Fleet Cockpit from the moment it ships: serial number, assignment, status, and location updated automatically. MDM data syncs in real time.

What happens when a device breaks down?

Employees raise a ticket directly from the Cockpit or Slack. Fleet handles diagnosis, repair coordination, and replacement, covered by a 3-year warranty. A loaner device is available if repairs take time.

Can Fleet manage devices we already own?

Yes. You can import existing devices into the Cockpit via CSV and start tracking them alongside Fleet-sourced devices.

How does storage work between assignments?

When a device is offboarded, Fleet can store it in a local hub, wiped, tested, and ready to redeploy to the next hire. No idle hardware, no wasted budget.

Is Fleet compatible with all operating systems?

Yes. Fleet supports macOS, Windows, Linux, iOS and Android. It works across all major brands in our catalogue.

Full control over your IT fleet,day in, day out.

From tracking your fleet to managing incidents and storing devices between assignments, Fleet handles every step of your IT day-to-day.

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Track & Monitor

Alwaysin control.

Real-time fleet visibilityEvery device tracked, every status updated. MDM data synced automatically.
Delivery trackingFollow every order from placement to your employee's door.
Transfer & assignment trackingReassign, transfer or update any device in a few clicks.

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Support & Repair

Incidents handled,end-to-end.

Ticket managementEmployees and admins open and track tickets directly from the Cockpit or Slack.
3-year warrantyAll incidents covered for the entire lifecycle. No surprise repair bills.
Loaner deviceA replacement device shipped within 24 hours if repairs take time.
Dedicated account managerOne point of contact for IT admins. A dedicated support team for end users.

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Trusted by 2,000+ companies

Storage

Always readyfor the next hire.

Pre-stock for upcoming onboardingsBuy and stock devices in advance. No more lead times when someone joins.
Storage between assignmentsDevice retrieved after offboarding, wiped, tested and stored, ready to redeploy.
Local storage hubsDevices stored close to where your team is, for faster redeployment.
Full visibilityEvery device visible in your Cockpit. Know what's available, where, and when.

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Offboarding

Every departure,fully covered.

Automated retrievalTriggered by your HRIS when an employee offboards.
Worldwide collectionPickup coordinated from any location, home, office or co-working space.
Secure data wipeEvery device wiped and reset before redeployment. No exceptions.
Storage & redeploymentDevice stored in a local hub, ready for the next onboarding.

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Customer feedback

“Managing our IT on both sides of the Atlantic became effortless with Fleet's international coverage. And their API lets us automate our IT workflows seamlessly, from onboarding to offboarding, saving us hours every week.”

Georgi Hristov

IT Manager, Vibe

FAQs

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